Privacy Policy

At https://off-road-shop-brownsville.rgvtruckparts.com, also known as off-road-shop-brownsville (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. Our Privacy Policy details our commitment to handling personal data responsibly in adherence with various privacy laws including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant regulations.

This policy is designed to cover all aspects of our website, applications, services, and products. It’s important to understand that this policy does not apply to external platforms, applications, products, or services that you may access through links on our platform, each with their own privacy policies.

Our Privacy Policy addresses the following processing activities:

  • Using our applications and services as an authorized user
  • Visiting our websites linked to this Privacy Statement
  • Engaging with communications from us, such as newsletters, emails, calls, or text messages/SMS

We collect a range of Personal Data to provide and personalize our services. This includes:

  • Account information for managing your interactions with us
  • Payment information to process transactions securely
  • Financial details necessary for billing purposes
  • Purchase history to improve service offerings and customer experience
  • Mobile device identifiers for providing mobile services
  • Location data where relevant for certain features or services
  • Feedback to enhance our products and services
  • Social media information if you interact with us on these platforms
  • Product information to facilitate support and warranty services

This data is collected through various means, including user input during account creation or transactions, interactions with our services, and automated technologies like cookies. Additionally, we may receive Personal Data from third parties, each subject to their own privacy practices.

Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to manage their cookie preferences through our dedicated Cookie Manager.

We adhere to strict data retention and deletion policies. Your Personal Data is retained only as long as necessary for the purposes for which it was collected or as required by law. Once no longer needed, we take steps to delete or anonymize your data in a secure manner.

To safeguard your Personal Data, we implement organizational safeguards and security measures throughout our operations. This includes encryption of communications and engaging with reputable third parties who process data securely.

We recognize the importance of protecting children’s privacy. We do not knowingly collect Personal Data from individuals under 18 years of age.

As a data subject, you have rights regarding your Personal Data. Depending on your location, these may include access to your data, rectification of incorrect information, erasure of your data, restriction of processing, data portability, the right to object to certain types of processing, non-discrimination for exercising your privacy rights, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.

We reserve the right to update this Privacy Policy from time to time to reflect changes in law or how we collect and use your data. Any updates will be posted on our website.

For questions, requests to unsubscribe, or concerns related to your personal data, please contact our privacy team by sending an email to [email protected] or by writing to us at the address provided on our website.